This review is a long time coming- I LOVE HOBBS. I would not go anywhere else. I have been taken advantage of by car dealers in the past- in fact was ripped off when I bought my older sons first car. So when it came time for me to purchase a car for myself I was definitely scared. But I stopped in Hobbs on a whim and met with Julie who I fell in love with because she is honest and genuinely cares. I explained to her my past experiences and what I needed in a car. I am a single mom with two sons, one already driving so I needed an affordable and safe car. I purchased a Subaru for under $3100. When my older son needed a car I naturally went back to Hobbs!!! This time I met Shelleigh and the owner Mr. Hobbs himself!! A stoic man kinda intimidating at first! I must also add that Shelleigh knows more about vehicles than most men!! She rocks!! I purchased a Ford Explorer for $3500. My son was living in NY at the time and when he drove home the alternator went. I called Hobbs and told them what happened and they said bring it in, they will fix it no cost to me. Unfortunately the vehicle was in NY and couldn't drive to NH. Mr Hobbs said well how about if we split the cost to have it repaired in NY. REALLY?? I mean com on, who does this?? HOBBS does!!!!! I then went to Hobbs for my younger sons car. His brother bought him a Volkswagen for $3700. Mr Hobbs was there this day and as I mentioned he can be hard to read, but when I told him this was the third vehicle I bought here, he hugged me!! I mention this fact because although he may be hard to read he is actually and awesome businessman. If you want warm and fuzzy he is not, but if you want a vehicle that is safe, reliable, and worth what you paid then this place is for you. The subaru was driven for 3 years before being sold for $1000 and I am still driving the Ford Explorer and my son still has the Volkswagen. Other than routine repairs for older vehicles they run great and look great too. Hobbs does all my work for decent prices and excellent results. They get my vehicles in and out when ever I need them. My sons friend bought his car there and is thrilled!!! I would recommend Hobbs to everyone. If i ever move from NH I will travel back to Hobbs for any vehicle needs I have. I trust them and I don't trust easy. They have not only become my business for my vehicle needs, they have become my friends.
A.P. Manchester NH
My story is true, I don't know if anyone there remembers this, but I and my daughter certainly do! I would not hesitate to buy a vehicle from your company, and I have referred several to do so as well. It is difficult to find a used car dealer who isn't a rip off, as far as we're concerned we DID find one... Hobbs!
They say first impressions are lasting impressions, and it is so true. Thank You so much for your integrity, I will not stop defending that integrity where/when I can. We still appreciate the help we got from your company even though we bought "As Is/Where Is"!!! Keep up the good work!
Thank You, E. M.
You may print and advertise this email if you like, the truth doesn't Always Hurt!
- Dear Frank,
We REALLY enjoy this new car and we appreciate all the steps you took to help us out!!! All of your employees are SUPER friendly and helpful. We will positively pass on the good word about you guys!!! I have NEVER had such good service at a car dealership!!!!!
A. P. and M. R.
This is a belated thank you for your excellent and super fast assistance when my car needed to be towed, and the clutch replaced! You made it so easy on me and you made it happen quickly. That was so Kind of you and I truly appreciate it! I love the car I bought from you and feel so lucky to have found you!
I hope that you have been doing well and that business is booming! Say hello to the guys!
RE: Black Toyota Corolla
- Dear Frank,
Here is $25 for the state fee in regard to the 98 Cavalier we just purchased from you. We can't thank you enough for your time, patience and honesty that you showed to us during our car buying experience. It was much appreciated !!
Looks as if your continuting those virtues with the business through your son, as well as your grandson! (he also was very helpful)!
Thank you again! Happy New Year
Mr. Frank Hobbs
I just wanted to let you know how much I appreciate all the work you have done on my car in the past few months. It Re-affirms my faith in mechanics to find one so honest & generous as yourself. You are truly an honorable man & I hope you know how thankful myself & my family are to know you.
Thanks Ryan for all of your help in making my dream come true. I really
appreciate everything you have done. I can't wait until the bike gets her.
Tell you family I really enjoyed my business with you. You guys are the
best and made my purchase worth while.
email: Sent: Tuesday, January 24, 2006 2:32 PM
Thanks for your phone call last week about my Pathfinder.
I'm sending along the slip for the repairs that he performed. We hope that you find them to be fair. Thank you for choosing to make this right for me. In doing so, you have demonstrated exactly what I thought you were: Someone with whom I would refer all my friends to. John will do the same.
- Taken from the Union Leader 7/8/02
To the Editors:
Remember the era when doctors made house calls and the milkman left your milk in the container on the front steps? Those were the days of people putting people ahead of prosperity. I had the refreshing experience that brought back the memories of "the good ole days" After purchasing two cars from Frank Hobbs of Auburn, I must say, if you need a car you must see if Frank has what you are looking for.
Frank has had his family business for over a quarter century and I'm sure he plans to stay put. He's off Exit 2 off 101. His business is called Hobbs Auto and he can be reached at 483-5803. Thanks Frank!
- Sent: Wednesday, January 25, 2006 2:42 PM
I just want to say you are a stand up guy and I respect your handling of
the situation right to the end. I will always refer you and do business
with you in the future. Thanks again.
N. SUTTON N.H.
super great to work with....helped load it up, and early in the morning. GREAT
EBAY SALE 99 SUZUKI
- To: email@example.com
Sent: Thursday, March 02, 2006 3:36 PM
I just got home from picking up the 1997 Suzuki GSXR 750 I purchased from you. It is beautiful. I am very pleased with the prompt service and how quickly you shipped the bike to me. When I am ready to purchase another bike....whick will be in a year or 2 to update the 1993 we have, I will surely chech out your website and give you a call. Thanks!!!....C.L
- Mon Jan 31 11:13:21 2005 PST
message: Hobbs Automotive is the best. I found a great car for my son. The customer service is great, the staff are very knowledgeable of the vehicles,
and everyone was extremely courteous. I would recommend Hobbs to anyone who is looking for a used vehicle. We'll never go anywhere else when
we need another car.
Thank you to Frank, Julie and Ryan for all your help. We wish you continued success.
Dear Ryan and Gary,
Thank you so much for selling us the 2000 volkswagon jetta this weekend. It is an amazing car and we had no problems getting back to Maine with it. You were the best car dealership we
have been to by far. All the other dealerships just try to shove a car at you, but you guys let us take our time and decide for ourselves. You
guys also gave us a really good deal. Thank you so much, I am sure that we will be back to buy another vehicle from you in the future.
Paul and Chelsey 6-12-06
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- Mon Apr 18 09:26:38 2005 PST
subject: Juley/Ryan 97 gold katana
message: I would just like to thank Juley and Ryan for great service and a smooth transaction while purchasing my 97 katana. I have been in the same
proffetion for nearly 15 years of auto detailing and customizing. I have worked hand and hand with hundreds of use car dealers and this was by
far one of the most,if not the only, trust worthy and up front. I love the bike and i have refered everyone I know to you. I know you'll treat them with the same respect and down to earth nature. You guys seem to genuinly care what your customers think. That is a rare thing to come by in this line of work, and i hope that alone keeps you in buisness for years to come.
THANK YOU FOR EVERYTHING
Philip & Tracy D.
- Hi Julie, Sorry Its taken so very long for me to get back with you. Thank You so much for your hospitlity and your wonderful service. I love the car and its been in my garage since the day I got home.It ran great on the way (529 miles) reaching speeds of 115 with no problem. I got home in 8.5 hours with two stops. Thank you so very much again and next time I come to New Hampshire I will stay longer and hang. JC (1992 BMW 325IC convertible)
- Hi there!
I purchased a 1999 Volkwagen Jetta from you a week ago and I just wanted to say Thank You!!! You guys were great to deal with. The car is great!!!! I had gone to numerous car dealerships looking for a Volkswagen, and for what they were asking and the condition they were in, you guys were very reasonable in price, the car was in excellant shape, and just overall customer service. I have already reccommended you to a few other people I know who are also looking for used cars that are in great shape and reasonably priced. Thanks again, and if I ever in the market for another car I will definately come to see you again.